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After I installed and registered on the Welcome window of BeoPlayer v5.04, when I clicked the 'Submit' button to login, it could not start and gave this error message:

Cannot create file C:\Users\Public\Documents\Bang & Olufsen\BeoPlayer\MetadataService_Client.cer.

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by (21.2k points)
 
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I met the same error message on Windows 8.1, the solution is easy:

  1. Manually create the path mentioned (just for the file 'MetadataService_Client.cer'), finally it likes "C:\Users\Public\Documents\Bang & Olufsen\BeoPlayer" (for Win8.1)
  2. Click the 'Submit' to login again. All done. (This time you will receive "Your information has successfully been added")

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BeoPlayer v.5.04 Registration
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Your information has successfully been added
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OK   
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